{"id":1326,"date":"2022-09-30T10:18:21","date_gmt":"2022-09-30T10:18:21","guid":{"rendered":"https:\/\/bitssecureit.com\/blogs\/?p=1326"},"modified":"2022-10-05T09:32:49","modified_gmt":"2022-10-05T09:32:49","slug":"do-more-with-3cx-live-chat-advanced-styling-customization-features","status":"publish","type":"post","link":"https:\/\/bitssecureit.com\/blogs\/do-more-with-3cx-live-chat-advanced-styling-customization-features\/","title":{"rendered":"Do More With 3CX Live Chat &#8211; Advanced Styling &#038; Customization Features"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"1326\" class=\"elementor elementor-1326\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-510d6c3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"510d6c3\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-873606b\" data-id=\"873606b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3e0bf36 elementor-widget elementor-widget-text-editor\" data-id=\"3e0bf36\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>As we know, <a href=\"https:\/\/www.bitssecureit.com\/3cx-system.php\">3CX<\/a> never fails to surprise its customers, and they are diligently working on developing, creating, and enhancing the 3CX Live Chat. With the recent release of Version 18 (V18) Update 5 (U5), 3CX has now introduced even more features to the software making it the coolest and most feature-rich, real-time live chat software there is.<\/p><p>This article has listed the customizations and updates that have been bought in the picture in more detail. So, let\u2019s dive straight into those features.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b86aa33 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b86aa33\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-552b7d3\" data-id=\"552b7d3\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8ee6745 elementor-widget elementor-widget-heading\" data-id=\"8ee6745\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><i><b>Even Simpler To Set Up<\/b><\/i><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3c97a25 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3c97a25\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5bd70a9\" data-id=\"5bd70a9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-47a80f0 elementor-widget elementor-widget-text-editor\" data-id=\"47a80f0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Users that signed up for 3CX StartUP are familiar with setting up their live chat configuration and chat widget since this was included in the registration wizard itself. In case you are an existing 3CX user and want to add the live chat option to your website, it is as simple as following the below mentioned 3 steps:<\/p><ul><li>In the 3CX admin panel, create your chat window configuration.<\/li><li>Next, customize your chat form and chat window settings.<\/li><li>Lastly, just enable it on your website and see your customer service instantly grow and improve.<\/li><\/ul><p>Doesn\u2019t matter if you are running a StartUP or have a dedicated instance \u2013 the 3CX Live Chat guides are tailored in such a way that they are suitable for all kinds of users. So go ahead and enhance your business communications with 3CX!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-dbe933a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"dbe933a\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-180df10\" data-id=\"180df10\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-887b05b elementor-widget elementor-widget-heading\" data-id=\"887b05b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><b><i>Match The Styling Of Your Site With 3CX Live Chat!<\/i><\/b><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-95a75ce elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"95a75ce\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f2b8ba2\" data-id=\"f2b8ba2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-cf2fd98 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"cf2fd98\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3f197af\" data-id=\"3f197af\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2ad7ad3 elementor-widget elementor-widget-heading\" data-id=\"2ad7ad3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Your Choice Of Customer Information <\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3d14dea elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3d14dea\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-35b1310\" data-id=\"35b1310\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-287c8cb elementor-widget elementor-widget-text-editor\" data-id=\"287c8cb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The pre-chat survey can capture certain visitor information such as names, contact numbers &amp; email addresses. This can be done by offering multiple options and can be viewed through the live chat contact information. Upon selecting &#8216;Information&#8217; in the 3CX client, agents can see these details. This information can later be used to share information or follow up on any potential customer interest.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-46999bc elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"46999bc\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-03aa88d\" data-id=\"03aa88d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6f6d335 elementor-widget elementor-widget-heading\" data-id=\"6f6d335\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Fully Customizable Colors<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6e394f1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6e394f1\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7305c6e\" data-id=\"7305c6e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c07cf44 elementor-widget elementor-widget-image\" data-id=\"c07cf44\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" loading=\"lazy\" width=\"680\" height=\"563\" src=\"https:\/\/bitssecureit.com\/blogs\/wp-content\/uploads\/2022\/09\/Do-More-With-3CX-Live-Chat-Advanced-Styling-Customization-Features-1.png\" class=\"attachment-large size-large wp-image-1332\" alt=\"Do More With 3CX Live Chat - Advanced Styling &amp; Customization Features 1\" srcset=\"https:\/\/bitssecureit.com\/blogs\/wp-content\/uploads\/2022\/09\/Do-More-With-3CX-Live-Chat-Advanced-Styling-Customization-Features-1.png 680w, https:\/\/bitssecureit.com\/blogs\/wp-content\/uploads\/2022\/09\/Do-More-With-3CX-Live-Chat-Advanced-Styling-Customization-Features-1-300x248.png 300w\" sizes=\"auto, (max-width: 680px) 100vw, 680px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e47116e elementor-widget elementor-widget-text-editor\" data-id=\"e47116e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Website themes are so varied and different these days. Even placing a little chat bubble that doesn\u2019t match the site\u2019s theme affects its overall visual appearance to a very large extent. That is where the new 3CX live chat styling options come in! It offers 4 different template color schemes with fully customizable options<\/p><ul><li>Text Colors<\/li><li>Chat Icon Colors<\/li><li>Background Colors<\/li><li>Welcome Screen Colors<\/li><\/ul><p>You can use the color picker or simply enter your RGB, HSL, or HEX codes. If you wish to swap between the code options, click the \u201cup\/down\u201d arrow highlighted in the blue box. No matter what information you have, you can always match the styling of the bubble to your brand identity.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e92435f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e92435f\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5b3368a\" data-id=\"5b3368a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-02f79ac elementor-widget elementor-widget-heading\" data-id=\"02f79ac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\"><b>Choice Of Bubbles<\/b><\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-744b7d1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"744b7d1\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d81e737\" data-id=\"d81e737\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-13e2769 elementor-widget elementor-widget-image\" data-id=\"13e2769\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" loading=\"lazy\" width=\"444\" height=\"88\" src=\"https:\/\/bitssecureit.com\/blogs\/wp-content\/uploads\/2022\/09\/Do-More-With-3CX-Live-Chat-Advanced-Styling-Customization-Features-2.png\" class=\"attachment-large size-large wp-image-1331\" alt=\"Do More With 3CX Live Chat - Advanced Styling &amp; Customization Features 2\" srcset=\"https:\/\/bitssecureit.com\/blogs\/wp-content\/uploads\/2022\/09\/Do-More-With-3CX-Live-Chat-Advanced-Styling-Customization-Features-2.png 444w, https:\/\/bitssecureit.com\/blogs\/wp-content\/uploads\/2022\/09\/Do-More-With-3CX-Live-Chat-Advanced-Styling-Customization-Features-2-300x59.png 300w\" sizes=\"auto, (max-width: 444px) 100vw, 444px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0b95971 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0b95971\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e30cd1d\" data-id=\"e30cd1d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2afc324 elementor-widget elementor-widget-text-editor\" data-id=\"2afc324\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>3CX strongly believes that your live chat represents your business which is why the team is working tirelessly to bring as much customization to your fingertips as possible, including the chat button that your live chat widget shows. Version 18 &#8211; Update 5 now offers 3 different bubble icons. So, you can choose as per your wish.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d495e96 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d495e96\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b924e4c\" data-id=\"b924e4c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5ecc149 elementor-widget elementor-widget-heading\" data-id=\"5ecc149\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Fancy Yourself As An Animator? 3CX Is Your Sky!<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f35c4ce elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f35c4ce\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1b5e836\" data-id=\"1b5e836\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-27d8b3f elementor-widget elementor-widget-text-editor\" data-id=\"27d8b3f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>How about setting up some animation for your live chat box? 3CX lets you customize your chat in the best way possible to me your customer conversations livelier. You can choose from 4 animation options \u2013<\/p><ul><li>Slide up<\/li><li>Slide from the side<\/li><li>Fade in<\/li><li>No animation<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-17f3d5a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"17f3d5a\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-483b4c3\" data-id=\"483b4c3\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b6cb58a elementor-widget elementor-widget-heading\" data-id=\"b6cb58a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><i>Avoid That \u201cGeneric\u201d Feel \u2013 Make Your Greetings Lively!<\/i><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-66fd2f6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"66fd2f6\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5482a88\" data-id=\"5482a88\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f705e22 elementor-widget elementor-widget-image\" data-id=\"f705e22\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" loading=\"lazy\" width=\"679\" height=\"629\" src=\"https:\/\/bitssecureit.com\/blogs\/wp-content\/uploads\/2022\/09\/Do-More-With-3CX-Live-Chat-Advanced-Styling-Customization-Features-3.png\" class=\"attachment-large size-large wp-image-1330\" alt=\"Do More With 3CX Live Chat - Advanced Styling &amp; Customization Features 3\" srcset=\"https:\/\/bitssecureit.com\/blogs\/wp-content\/uploads\/2022\/09\/Do-More-With-3CX-Live-Chat-Advanced-Styling-Customization-Features-3.png 679w, https:\/\/bitssecureit.com\/blogs\/wp-content\/uploads\/2022\/09\/Do-More-With-3CX-Live-Chat-Advanced-Styling-Customization-Features-3-300x278.png 300w\" sizes=\"auto, (max-width: 679px) 100vw, 679px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-04dc556 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"04dc556\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-446ab3e\" data-id=\"446ab3e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8b530cd elementor-widget elementor-widget-text-editor\" data-id=\"8b530cd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>At times the live chat greetings can feel \u2018stale\u2019 or \u2018robotic\u2019. At 3CX, we try to buck that trend with our default greetings but at the same time, we also know that every person is different. This is why 3CX gives you an option to now set up your welcome message and other greetings that are triggered at different stages of a conversation. Not only that but depending upon the tone of your website content, you can also adjust the greetings to match your style of writing thus enhancing the overall customer experience.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e7307d2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e7307d2\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a6199ed\" data-id=\"a6199ed\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-894d5fe elementor-widget elementor-widget-heading\" data-id=\"894d5fe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><i>Shield Your Customer Support Agents\u2019 Identities<\/i><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-260f22b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"260f22b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a5ec621\" data-id=\"a5ec621\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7125f39 elementor-widget elementor-widget-image\" data-id=\"7125f39\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" loading=\"lazy\" width=\"680\" height=\"567\" src=\"https:\/\/bitssecureit.com\/blogs\/wp-content\/uploads\/2022\/09\/Do-More-With-3CX-Live-Chat-Advanced-Styling-Customization-Features-4.png\" class=\"attachment-large size-large wp-image-1329\" alt=\"Do More With 3CX Live Chat - Advanced Styling &amp; Customization Features 4\" srcset=\"https:\/\/bitssecureit.com\/blogs\/wp-content\/uploads\/2022\/09\/Do-More-With-3CX-Live-Chat-Advanced-Styling-Customization-Features-4.png 680w, https:\/\/bitssecureit.com\/blogs\/wp-content\/uploads\/2022\/09\/Do-More-With-3CX-Live-Chat-Advanced-Styling-Customization-Features-4-300x250.png 300w\" sizes=\"auto, (max-width: 680px) 100vw, 680px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-03d1831 elementor-widget elementor-widget-text-editor\" data-id=\"03d1831\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Companies may not want to allow their business agents\u2019 names to be displayed to a visitor of their website to avoid any repercussions. As a solution, 3CX allows you to choose a \u2018default agent\u2019 that can be set up so that the visitor only sees the name as &#8216;support team&#8217; or whatever you decide to set it as. This feature not only shields your customer support agents\u2019 identities but also has far-reaching benefits that include creating live chat instances for groups of users.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b9fade2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b9fade2\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f5d1803\" data-id=\"f5d1803\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a514bcf elementor-widget elementor-widget-heading\" data-id=\"a514bcf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><i>Live Chat Styling \u2013 Get Going Today!<\/i><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2ef0259 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2ef0259\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5b87efa\" data-id=\"5b87efa\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-139c30d elementor-widget elementor-widget-text-editor\" data-id=\"139c30d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Boost your lead generation for free using the chat customization features of 3CX Live Chat and check out our guide to help walk you through getting your live chat set up easily and in no time.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3776491 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3776491\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-755e6ea\" data-id=\"755e6ea\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f267aa5 elementor-widget elementor-widget-heading\" data-id=\"f267aa5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><i>Bits Secure IT \u2013 Your 3CX Partner in Dubai<\/i><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e3e7f6d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e3e7f6d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7cf8918\" data-id=\"7cf8918\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1aba5f6 elementor-widget elementor-widget-image\" data-id=\"1aba5f6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" loading=\"lazy\" width=\"708\" height=\"398\" src=\"https:\/\/bitssecureit.com\/blogs\/wp-content\/uploads\/2022\/09\/Do-More-With-3CX-Live-Chat-Advanced-Styling-Customization-Features-6-1024x576.jpg\" class=\"attachment-large size-large wp-image-1328\" alt=\"Do More With 3CX Live Chat - Advanced Styling &amp; Customization Features 6\" srcset=\"https:\/\/bitssecureit.com\/blogs\/wp-content\/uploads\/2022\/09\/Do-More-With-3CX-Live-Chat-Advanced-Styling-Customization-Features-6-1024x576.jpg 1024w, https:\/\/bitssecureit.com\/blogs\/wp-content\/uploads\/2022\/09\/Do-More-With-3CX-Live-Chat-Advanced-Styling-Customization-Features-6-300x169.jpg 300w, https:\/\/bitssecureit.com\/blogs\/wp-content\/uploads\/2022\/09\/Do-More-With-3CX-Live-Chat-Advanced-Styling-Customization-Features-6-768x432.jpg 768w, https:\/\/bitssecureit.com\/blogs\/wp-content\/uploads\/2022\/09\/Do-More-With-3CX-Live-Chat-Advanced-Styling-Customization-Features-6-390x220.jpg 390w, https:\/\/bitssecureit.com\/blogs\/wp-content\/uploads\/2022\/09\/Do-More-With-3CX-Live-Chat-Advanced-Styling-Customization-Features-6.jpg 1280w\" sizes=\"auto, (max-width: 708px) 100vw, 708px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-143ade3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"143ade3\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3f96e5b\" data-id=\"3f96e5b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8cde509 elementor-widget elementor-widget-text-editor\" data-id=\"8cde509\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/www.bitssecureit.com\/\">Bits Secure IT Infrastructure LLC<\/a> is a leading and <a href=\"https:\/\/www.bitssecureit.com\/awards-and-recognition.php\">award-winning<\/a> platinum partner of <a href=\"https:\/\/www.bitssecureit.com\/3cx-system.php\">3CX<\/a> in the UAE and Oman regions with certified and highly skilled engineers who can help achieve your requirements on 3CX deployment, softphone, desk phones, video conferencing, <a href=\"https:\/\/www.bitssecureit.com\/3cx-pbx.php\">3CX PBX<\/a>, <a href=\"https:\/\/www.bitssecureit.com\/3cx-sbc.php\">3CX SBC<\/a>, <a href=\"https:\/\/www.bitssecureit.com\/gateways.php\">3CX Gateways<\/a>, and complete <a href=\"https:\/\/www.bitssecureit.com\/unified-communications.php\">unified communications<\/a> solutions. Contact our <a href=\"https:\/\/www.bitssecureit.com\/support-center.php\">support team<\/a> now if you need assistance with the 3CX V18 Update 5 or 3CX Live Chat customizations.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>As we know, 3CX never fails to surprise its customers, and they are diligently working on developing, creating, and enhancing the 3CX Live Chat. With the recent release of Version 18 (V18) Update 5 (U5), 3CX has now introduced even more features to the software making it the coolest and most feature-rich, real-time live chat &hellip;<\/p>\n","protected":false},"author":2,"featured_media":1328,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"nf_dc_page":"","content-type":"","footnotes":""},"categories":[9],"tags":[],"class_list":["post-1326","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-3cx"],"_links":{"self":[{"href":"https:\/\/bitssecureit.com\/blogs\/wp-json\/wp\/v2\/posts\/1326","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bitssecureit.com\/blogs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bitssecureit.com\/blogs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bitssecureit.com\/blogs\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/bitssecureit.com\/blogs\/wp-json\/wp\/v2\/comments?post=1326"}],"version-history":[{"count":5,"href":"https:\/\/bitssecureit.com\/blogs\/wp-json\/wp\/v2\/posts\/1326\/revisions"}],"predecessor-version":[{"id":1356,"href":"https:\/\/bitssecureit.com\/blogs\/wp-json\/wp\/v2\/posts\/1326\/revisions\/1356"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/bitssecureit.com\/blogs\/wp-json\/wp\/v2\/media\/1328"}],"wp:attachment":[{"href":"https:\/\/bitssecureit.com\/blogs\/wp-json\/wp\/v2\/media?parent=1326"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bitssecureit.com\/blogs\/wp-json\/wp\/v2\/categories?post=1326"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bitssecureit.com\/blogs\/wp-json\/wp\/v2\/tags?post=1326"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}