IT AMC & SUPPORT SERVICES
Bits secure IT, your trusted partner for comprehensive IT support and maintenance services in Dubai and the wider UAE. We offer a range of IT support services, including Annual Maintenance Contracts (AMCs), to ensure that your IT infrastructure remains secure, efficient, and reliable. Our IT AMC services are designed to provide regular maintenance and support for your IT systems, including hardware, software, and network components. Our team of certified and experienced IT professionals work proactively to identify and address potential issues before they become major problems. We offer flexible and customizable AMC contracts to meet the specific needs of your business, whether it's a startup, small business, or large corporation.
Our IT support services in UAE include a comprehensive range of solutions, including network support, software support, hardware maintenance, and security updates. We pride ourselves on providing timely and efficient services to ensure that your business operates smoothly and without interruption.
We understand that each business has unique IT needs. That's why we work closely with our clients to provide tailored IT solutions that meet their specific requirements. Our commitment to providing superior customer service and support sets us apart from other IT support companies in the UAE.
As a leading IT company in Dubai, we have a proven track record of success in providing reliable and effective IT support services. We are committed to delivering the best possible outcomes for our clients, and we take pride in helping businesses achieve their goals.
IT Annual Maintenance Contract (AMC)
- BITS secure IT offers a unique IT Annual Maintenance Contract (IT AMC) services to render the most reliable solution for businesses that need comprehensive IT support and maintenance ( IT Support AMC ). We possess a well-equipped team of profoundly qualified experts who have been rectifying and maintaining the IT equipment and services of various IT companies. All you need to do is to contact us and tell your IT requirements and we’ll devise a customized strategy that covers all the IT services your company demands.
- In today’s emerging & volatile economy in the region, businesses must ensure that they’re working with a responsive and reliable IT Infrastructure support company to keep their technology up and running at all times. Hence, our service centers specialize in providing proactive IT services and support ( IT AMC Services ) for businesses all over the UAE and Oman.
Managed AMC Services
Years of experience in providing comprehensive IT Managed AMC Services in Dubai.
Stay Up and Running
End to End Consultations
Timely checks of workstations, hardware & network with minimal down-time.
Find MoreDISCOVER BITS SECURE SPECIAL AMC PACKAGES
Experience the culture that make us stand out.
10+ years AMC service
With years of experience in delivering one of the best IT AMC services for hardware & networking, we have consistently offered our AMC services widely over UAE and Oman region.
Fortune 500 Clientele
Our team will help in recommending the exact needs of your organization. We are proud to have served hundreds of prestigious clients throughout UAE and Oman region.
Award winning Support
TOP SYSTEM INTEGRATOR 2017, TOP SYSTEM INTEGRATOR 2018, TOP WIRELESS VENDOR 2018 , TOP SYSTEM INTEGRATOR 2019, CATALYST AWARD 2019. and more ....
Highly Qualified IT Professionals
Our globally certified & well-trained team of professionals provide requisite services for all types of hardware and networking AMC.
IT ANNUAL MAINTENANCE CONTRACT
Empowering Businesses with IT Intelligence
A World-class Managed IT AMC Partner of Choice Our Award-Winning IT Support AMC Services with well-trained certified professionals will be ready when you need them the most. Being ranked as "One of the Best IT AMC Service provider in Dubai" and 500+ Satisfied Customers, we assure you our world-class service will only get better.
WHY CHOOSE US
Bits Secure IT is a leading IT service and solution company in Dubai, Oman, USA & India. We offer a wide range of services that includes Desktop support, Cloud Storage Solutions, Server Solutions, Preventive maintenance, Unlimited remote support, Manage domain, Critical emergency (remote & onsite).
Our qualified engineers will handle all your IT Support and maintenance services with a managed IT system that monitors your IT infrastructure and allows your business to run seamlessly while preventing issues through the predictive and proactive support functionalities. An Annual Maintenance Contract (AMC) with one of the best IT-AMC Company In Dubai - Bits Secure IT can ensure the best of services & support that the industry can offer.
Importance of an IT Annual Maintenance Contract (IT AMC)
- Many IT businesses concentrate a plethora on the office interiors and other new strategies for bringing in more businesses but forget to contemplate on the welfare of a company’s most valuable resources such as computers, laptops, internet servers, etc. Lack of maintenance of these resources will result in frequent breakdowns and ultimately will make you lose business. For start-ups, this will harmfully affect their growth and for large companies, this might lead to enormous financial loss. Hence, every IT company must have an annual maintenance contract (IT AMC ) active and focus on secure IT solution. Remember, an AMC (IT Annual Maintenance Contract ) is not just to get your problems resolved free of cost, but it is mainly about the maintenance of your IT devices to avoid any issues in the future.
- Most businesses that offer IT AMC services will get your IT issues resolved free of cost, however, the lost productivity time of yours can never be brought back. At BITS (AMC Services Provider ), we make sure that apart from getting skillful IT services for free during a breakdown, we do periodic system checks to keep your systems and servers running accurately to avoid any breakdowns in the future.
Our IT Annual Maintenance Contract Services includes Your Complete IT Infrastructure easing you to focus on your business. We manage the following.
- Firewall & Network Security Devices
- Switches (Core & Edge Switches)
- PABX (Unified Communications)
- Server & Storage
- CCTV, Access Control, Cabling & All ELV Components
- Ensure Regular Backup onPremises and Cloud
- Periodic Upgrade of all patches, Software, Security Updates.
- Remote & Onsite Support, Restoring Defective Parts
IT Support in Dubai
- 24/7 maintenance and monitoring to keep your technology running while preventing downtime and disruptions.
- Disaster recovery and Data Backup to ensure your IT systems and information are recoverable in the event of a tragedy
- IT procurement to assist you in obtaining the right software and hardware for your unique demands, requirements, and budget.
- Remote and Onsite IT support to resolve IT issues and address questions or concerns in a timely and efficient manner.
- Network security to protect your business and your network, towards emerging security threats, such as malware and viruses.
- A fixed-rate to help you estimate your funds accurately, every year while preventing surprise invoices.
Why should you choose Bits Secure IT as your IT AMC Solution Provider?
- We are a trusted IT services & solutions provider all across the UAE and Oman.
- A highly qualified, skilled and competent team of IT professionals work together.
- Transparent and Honest in business practices and advice.
- Switching and Painless transitioning couldn’t be more relaxed.
- Clear communication that will constantly keep you in the loop.
IT Support in Oman
- We cater our service in the region of Oman. Our Skilled and qualified Engineers are available locally to support any critical business operations.
- Our Services are always scalable and includes Business Continuity Plan
- We help organisation with IT Procurement and Outsourcing services to optimise the Budget and wisely use to uplift the IT infrastruture of your company.
- Our Remote and Onsite IT support enables quick response within agreed SLA.
- Cybersecurity threats are treated on top priority and Audit services enables businesses to adopt Secured IT environment.
- Strong Understanding on all verticals including Specialised Services in Education, F&B , Aviation & Construction Sectors.
Choose Bits Secure IT as your IT AMC Support and Services Partner in Oman
- Local team of expert engineers ensuring the best of services & support
- Certified Engineers with domain expertise in every technology.
- Qualified and highly dedicated resident engineers managing your IT
- End to End services covers Server,Storage to Structured cabling.
- From Services to Support, From Contract to Consulting, From Project execution to Professional Services under one contract. .
- 24X7 Customer Support
- Remote & Onsite Support
- Network Security Monitoring
- IT Infrastructure Support
- Customer collaboration
- Standby Spares & Backups
- Yearly Anti-Virus Software Upgrade
- Restoring Defective Parts
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