3CX – Scheduled Reports Feature Returns in V20 Update 1 BETA 2
Introduction
Are you ready for enhanced reporting capabilities? Dive into the latest update from 3CX and unlock the power of Scheduled Reports in V20 Update 1 BETA 2. Discover how this feature empowers users to take control of their reporting needs with ease.
Scheduled Reports Are Back and Better Than Ever
In this latest release, 3CX brings back the highly anticipated Scheduled Reports feature, now with a revamped interface and improved functionality. Unlike its predecessor, V18, where only admins had the privilege to schedule reports, now managers, owners, and system owners can also enjoy this capability.
Enhanced User Experience
With the new per-user reports scheduler, each user gains access to their personalized “My Reports” section, where they can effortlessly create and manage scheduled reports. Whether it’s daily, weekly, or monthly, users can tailor their reporting frequency to suit their specific requirements. Plus, with the option to schedule reports on-the-fly, flexibility is at your fingertips.
Expanded Reporting Options
The possibilities are endless with Scheduled Reports in V20 Update 1 BETA 2. From queue statistics to call logs, extension statistics to chat logs, users can generate insights across various aspects of their communication ecosystem. Say goodbye to manual report generation and hello to automated insights delivered straight to your inbox.
What Was Included in BETA 1
Before we delve deeper into the latest enhancements, let’s recap what was included in the previous BETA release, all of which are seamlessly integrated into BETA 2:
- Improved failover with 50% faster backup & restore.
- The return of V18 features, including Active Calls View and configuration options for multiple Fax numbers.
- Enhanced security with SRTP option per extension and TLS for Generic SIP Trunks.
- Enhanced integrations with Pipedrive CRM and more.
Fixes and Improvements
In addition to introducing new features, the 3CX team has diligently addressed various issues and made significant improvements, ensuring a smoother user experience:
- Resolved issues with call initiation in case SRTP is Enforced.
- Fixed crashes in Admin Console related to parsing of user agent strings.
- Addressed issues with Generic IP Phones when requested from different roles.
- Improved handling of “Ring My Mobile” feature when Authentication is changed.
- Enhanced call manager functionality for better handling of call termination and missed call notifications.
How to Access the Latest Update
Ready to elevate your communication experience? Simply navigate to the admin console and click on the latest update: “New V20.0 Update 1, Beta 2.” Stay ahead of the curve with 3CX’s latest innovations.