Unified Communications

Unified Communications

DYNAMIC SERVICES FOR UNIFIED COMMUNICATIONS

Integrated IP communications solution from the private cloud

  •   All communication networks handy from a single edge
  •   Integration with present ICT infrastructure and application landscape
  •   End-to-end processes
  •   Consistent hardware and software from Unified Communication providers Cisco and 3CX
  •   Integration of mobile devices

Bits Secure integrates the UC resolution with up-to-date ICT setups and application landscapes. UC integration embraces external networking, the computerization of business progressions, optimization of patron communications and assembly of mobile workforces – making UC purposes handy from workflow applications such as ERP and CRM.

How can my company benefit from unified communications dynamic services?

Business growth

  •   Projects can be organized amenably across numerous locations
  •   Expert information management means well practice of in-house skills
  •   Communication-centric corporate processes are outstandingly faster
  •   Communicating specialists is cooler
  •   Innovative amenity representations increase customer constancy and gratification
  •   Teams can work resourcefully while on the move

Costs

  •   Consolidation decreases set-up charges
  •   Lower managerial effort for conservation and process
  •   Communication as a bid reduces hardware prices
  •   Voice communication via IP lowers telephony costs
  •   Integration of legacy equipment protects investment

Operations

  •   The Dynamic UC components (Cisco, 3cx) are operated by Bits Secure in its own data center or at the customer site
  •   Devices and applications are part of the managed solution
  •   Rollout and management simplified through standardized role-based solutions

Technical specifications

  •   Voice, voicemail, unified messaging, instant messaging, and presence
  •   Video integration, SIP trunk to the public network and for the integration of the existing PABXs
  •   Internet access for home office/small office workplaces, contact center
  •   Management of hardware and software, central servers, devices and gateways to public networks
  •   PBX service features
  •   Mobile communications integration (e.g. simultaneous call on fixed network and cell phone)
  •   Conferencing (voice/web/video conferences; desktop/file sharing)
  •   Infrastructure: high-performance data center switch, server, firewall and storage systems
  •   Availability of 99.99 percent
  •   Hardware components set up at the customer’s site, such as local gateways and devices
  •   Standardized workplace configurations with devices and services that meet the typical requirements of different groups of employees

Integrating communications with Unified Communications

When heterogeneous communications solutions such as PABXs are distributed across multiple sites, operation and maintenance become more difficult. Systems cannot be centrally managed, and companies must retain service resources at many sites. Support for manufacturers can also lapse for older systems. The result: high costs and personnel costs.

Unified Communications



A consistent UC approach means that communications can be centralized and delivered from the cloud on an IP basis, which significantly reduces costs and management and operational effort. Unified communications also charge turbo teamwork across the site. When cooperation is added, the solution can be integrated seamlessly into business processes, simplifying decision making and speeding up workflows.

CaaS can consolidate existing UC infrastructures in order to optimize the cost structure. The operating costs for managing and maintaining a heterogeneous UC environment as well as the management of various partners and contracts are included in the rationalization potential.